A man viewing a computer screen with a screen magnifier

Frequently Asked Questions

Eligibility and types of services

Q: What specific services do you offer?

A: Vision Loss Rehabilitation Alberta offers a wide variety of services for people of all ages and all types of vision loss. Our services are designed to help people regain their independence, safety and mobility following a loss of sight. Visit our services page to find out more about the specific services Vision Loss Rehabilitation Alberta offers.

Q: What are the eligibility criteria for patients?

A: Vision Loss Rehabilitation Alberta does not have a minimum visual acuity standard for referrals. We rely on your professional expertise to refer patients to us at an appropriate time in the course of their treatment, when you decide they will benefit from vision loss rehabilitation therapy. In most cases, referrals are recommended as soon as a patient has lost enough vision to interfere with their confidence and ability to complete everyday tasks, regardless of whether a course of treatment has been completed. It is also at your discretion to refer a patient to us earlier in the vision loss process if you believe it will be helpful. 

Q: What can my patient expect from their rehabilitation plan?

A: Our certified specialists will work closely with your patient to identify their goals and objectives, and to develop a comprehensive and personalized rehabilitation plan that will help them increase their confidence and independence.

Q: What credentials do your specialists hold?

A: The majority of our specialists are fully certified by the Academy for Certification of Vision Rehabilitation & Education Professionals (ACVREP), and those who have not yet received certification are in the process of completing the requirements to be certified. We are committed to providing the highest quality of care for every person we serve.

Q: Can you help my patient with their psychosocial needs as they adjust to vision loss?

A: It can be a difficult time when someone experiences a loss of sight. Vision Loss Rehabilitation Alberta​ and our certified specialists are here to provide the help and support your patients need. We can help connect them with other community supports, like CNIB, who can provide the emotional support they need as they adjust to vision loss.​

Referring a patient

Q: What is your referral process?

A: Once you and your patient decide that it's time for vision loss rehabilitation therapy, you can refer them using our online referral form. Using the online referral form will give us all the information we need to work with your patient and develop a personalized rehabilitation plan for them.

Q: Can I make an offline referral?

A: We strongly recommend using our online referral form​ to refer your patient to us. The form allows us to quickly get all the information we need to work with your patient to develop a personalized rehabilitation plan for them. If you are unable to use our online form, you can print a referral form and fax the completed form to 780-482-0017 (Edmonton) or 403-265-5029​ (Calgary).​​

Q: Can my patient self-refer?

A: Your patient is welcome to reach out to Vision Loss Rehabilitation Alberta directly to learn more about our services and ask any questions they may have. However, we require a completed referral form from you in order to begin providing services to your patient. The information in this form helps us understand your patient's case history, level and type of vision loss and other details that will be central to the development of their personalized rehabilitation plan.

Q: After my referral, how quickly will you contact my patient?

A: We will contact your patient by telephone within 10 business days after receiving your referral to discuss their goals and objectives, and work with them to develop a customized rehabilitation plan. If, after reviewing your referral, your patient is considered an urgent case, we will contact them within one business day.

Q: What information will I receive about my patient's ongoing care?

A: After your patient is referred to us, we will update you within one month after they begin their personalized rehabilitation plan to let you know what services your patient is receiving.

More about our services

Q: Where in Alberta are your services available?

A: Vision Loss Rehabilitation Alberta is the leading provider of vision loss rehabilitation therapy in Alberta. We serve communities across the province  and have certified specialists who travel to provide services in remote and rural locations. Services may be delivered over a series of appointments in your patient's home or community, their workplace, or at one of our Vision Loss Rehabilitation Alberta centres located in Calgary, Edmonton, Red Deer, Medicine Hat, Lethbridge and Grande Prairie.

More about Vision Loss Rehabilitation Alberta 

​Q: What is Vision Loss Rehabilitation Alberta?

A: Vision Loss Rehabilitation Alberta is Alberta's leading provider of vision loss rehabilitation services. We serve people of all ages and types of vision loss – from low vision to total blindness – on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation Alberta and our certified specialists are here to provide the help and support your patients need, no matter their level of vision loss, to regain their independence, safety and mobility.

Q: Is Vision Loss Rehabilitation Alberta affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation Alberta is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

Q: How is Vision Loss Rehabilitation Alberta funded?

A: Vision Loss Rehabilitation Alberta is funded by donations and partially funded by the Government of Alberta.​

Q: How can I provide feedback or make a comment or complaint?

A: Vision Loss Rehabilitation Alberta welcomes your feedback. You can submit your comments or concerns by using our feedback form​. We will review your comments and get back to you within 10 business days.​​

Eligibility and types of services

Q: What specific services do you offer?

A: Vision Loss Rehabilitation British Columbia  offers a wide variety of services for people of all ages and all types of vision loss. Our services are designed to help people regain their  independence, safety and mobility following a loss of sight. Visit our services page​ to find out more about the specific services Vision Loss Rehabilitation British Columbia offers.

Q: What are the eligibility criteria for patients?

A: Vision Loss Rehabilitation British Columbia  does not have a minimum visual acuity standard for referrals. We rely on your professional expertise to refer patients to us at an appropriate time in the course of their treatment, when you decide they will benefit from vision loss rehabilitation therapy. In most cases, referrals are recommended when a patient has lost enough vision to interfere with their confidence and ability to complete everyday tasks; however, it is at your discretion to refer a patient to us earlier in the vision loss process if you believe it will be helpful. 

Q: What can my patient expect from their rehabilitation plan?

A: Our certified specialists will work closely with your patient to identify their goals and objectives, and to develop a comprehensive and personalized rehabilitation plan that will help them increase their confidence and independence.

Q: What credentials do your specialists hold?

A: The majority of our specialists are fully certified by the Academy for Certification of Vision Rehabilitation & Education Professionals (ACVREP)​, and those who have not yet received certification are in the process of completing the requirements to be certified. We are committed to providing the highest quality of care for every person we serve.

Q: Can you help my patient with their psychosocial needs as they adjust to vision loss?

A: It can be a difficult time when someone experiences a loss of sight. Vision Loss Rehabilitation British Columbia  and our certified specialists are here to provide the help and support your patients need. We can help connect them with other community supports, like CNIB, who can provide the emotional support they need as they adjust to vision loss.​

Referring a patient

Q: What is your referral process?

A: Once you and your patient decide that it's time for vision loss rehabilitation therapy, you can refer them using our online referral form. Using the online referral form will give us all the information we need to work with your patient and develop a personalized rehabilitation plan for them.

Q: Can I make an offline referral?

A: We strongly recommend using our online referral form​​ to refer your patient to us. The form allows us to quickly get all the information we need to work with your patient to develop a personalized rehabilitation plan for them. If​ you are unable to use our online form, you can print a referral form and fax the completed form to 604-431-2099.​

Q: Can my patient self-refer?

A: Your patient is welcome to reach out to Vision Loss Rehabilitation British Columbia directly to learn more about our services and ask any questions they may have. However, we require a completed referral form from you in order to begin providing services to your patient. The information in this form helps us understand your patient's case history, level and type of vision loss and other details that will be central to the development of their personalized rehabilitation plan.

Q: After my referral, how quickly will you contact my patient?

A: We will contact your patient by telephone within 10 business days after receiving your referral to discuss their goals and objectives, and work with them to develop a customized rehabilitation plan. If, after reviewing your referral, your patient is considered an urgent case, we will contact them within one business day.​​

Q: What information will I receive about my patient's ongoing care?

A: After your patient is referred to us, we will update you within one month after they begin their personalized rehabilitation plan to let you know what services your patient is receiving.​

​More about our services

Q: Where in British Columbia are your services available?

A: Vision Loss Rehabilitation British Columbia is the leading provider of vision loss rehabilitation therapy in British Columbia. We serve communities across the province and have certified specialists who travel to provide services in remote and rural locations. Services may be delivered over a series of appointments in your patient's home or community, their workplace, over the phone, online or at one of our Vision Loss Rehabilitation British Columbia​ centres located in Vancouver, Victoria, Prince George, Kelowna, Kamloops and Abbotsford. 

​More about Vision Loss Rehabilitation British Columbia​​

Q: What is Vision Loss Rehabilitation British Columbia ?

A: Vision Loss Rehabilitation British Columbia is British Columbia's leading provider of vision loss rehabilitation services. We serve people of all ages and types of vision loss – from low vision to total blindness – on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation British Columbia and our certified specialists are here to provide the help and support your patients need, no matter their level of vision loss, to regain their independence, safety and mobility.

Q: Is Vision Loss Rehabilitation British Columbia  affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation British Columbia is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

Q: How is Vision Loss Rehabilitation British Columbia​ funded?

A: The services offered by Vision Loss Rehabilitation British Columbia are funded by donors and partially funded by the Government of British Columbia.

Q: How can I provide feedback or make a comment or complaint?

A: Vision Loss Rehabilitation British Columbia welcomes your feedback. You can submit your comments or concerns by using our feedback form​. We will review your comments and get back to you within 10 business days.

Eligibility and types of services

Q: What specific services do you offer?

A: Vision Loss Rehabilitation Manitoba offers a wide variety of services for people of all ages and all types of vision loss. Our services are designed to help people regain their independence, safety and mobility​ following a loss of sight. Visit our services page to find out more about the specific services Vision Loss Rehabilitation Manitoba offers.

Q: What are the eligibility criteria for patients?

A: Vision Loss Rehabilitation Manitoba does not have a minimum visual acuity standard for referrals. We rely on your professional expertise to refer patients to us at an appropriate time in the course of their treatment, the appropriate time in their experience of vision loss. In most cases, referrals are recommended as soon as a patient has lost enough vision to interfere with their confidence and ability to complete everyday tasks, regardless of whether a course of treatment has been completed. It is also at your discretion to refer a patient to us earlier in the vision loss process if you believe it will be helpful. 

Q: What can my patient expect from their rehabilitation plan?

A: Our certified specialists will work closely with your patient to identify their goals and objectives, and to develop a comprehensive and personalized rehabilitation plan that will help them increase their confidence and independence.

Q: What credentials do your specialists hold?

A: The majority of our specialists are fully certified by the Academy for Certification of Vision Rehabilitation & Education Professionals, and those who have not yet received certification are in the process of completing the requirements to be certified. We are committed to providing the highest quality of care for every person we serve.​

Q: Can you help my patient with their psychosocial needs as they adjust to vision loss?

A: It can be a difficult time when someone experiences a loss of sight. Vision Loss Rehabilitation Manitoba and our certified specialists are here to provide the help and support your patients need. We can help connect them with other community supports, like CNIB, who can provide the emotional support they need as they adjust to vision loss.

Referring a patient

Q: What is your referral process?

A: Once you and your patient decide that it's time for vision loss rehabilitation therapy, you can refer them using our online referral form. Using the online referral form will give us all the information we need to work with your patient and develop a personalized rehabilitation plan for them.

Q: Can I make an offline referral?

A: We strongly recommend using our online form​ to refer your patient to us. The form allows us to quickly get all the information we need to work with your patient to develop a personalized rehabilitation plan for them. If you are unable to use our online form, you can print a referral form and fax the completed form to 204-775-5090.​

Q: Can my patient self-refer?​

A: Your patient is welcome to reach out to Vision Loss Rehabilitation Manitoba directly to learn more about our services and ask any questions they may have. However, we require a completed referral form from you in order to begin providing services to your patient. The information in this form helps us understand your patient's case history, level and type of vision loss and other details that will be central to the development of their personalized rehabilitation plan. 

Q: After my referral, how quickly will you contact my patient?

A: We will contact your patient by telephone within 10 business days after receiving your referral to discuss their goals and objectives, and work with them to develop a customized rehabilitation plan. If, after reviewing your referral, your patient is considered an urgent case, we will contact them within one business day.

Q: What information will I receive about my patient's ongoing care?

A: After your patient is referred to us, we will update you within one month after they begin their personalized rehabilitation plan to let you know what services your patient is receiving.

More about our services​

Q: Where in Manitoba are your services available?

A: Vision Loss Rehabilitation Manitoba is the leading provider of vision loss rehabilitation therapy in Manitoba. We serve communities across the province with certified specialists who travel to provide services in remote and rural locations. Services may be delivered over a series of appointments in your patient's home or community, their workplace, over the phone, online or at one of our Vision Loss Rehabilitation Manitoba ​centres located in Winnipeg and Brandon.

More about Vision Loss Rehabilitation Manitoba​

Q: What is Vision Loss Rehabilitation Manitoba?

A: Vision Loss Rehabilitation Manitoba is Manitoba's leading provider of vision loss rehabilitation services. We serve people of all ages and types of vision loss – from low vision to total blindness – on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation Manitoba and our certified specialists are here to provide the help and support your patients need, no matter their level of vision loss, to regain their independence, safety and mobility​.

Q: Is Vision Loss Rehabilitation Manitoba affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation Manitoba is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

Q: How is Vision Loss Rehabilitation Manitoba funded?

A: The services offered by Vision Loss Rehabilitation Manitoba are funded donations and partially funded by the Government of Manitoba.​

Q: How can I provide feedback or make a comment or complaint?

A: Vision Loss Rehabilitation Manitoba welcomes your feedback. You can submit your comments or concerns by using our feedback form​. We will review your comments and get back to you within 10 business​ days.​

Frequently Asked Questions 

​​​​Eligibility and types of services

Q: What specific services do you offer?
A: Vision Loss Rehabilitation New Brunswick offers a wide variety of services for people with all types of vision loss. Our services are designed to help people regain their independence, safety, mobility and emotional well-being following a loss of sight. Visit our services page to find out more about the specific services Vision Loss Rehabilitation New Brunswick offers.

Q: What are the eligibility criteria for patients?
A: Vision Loss Rehabilitation New Brunswick does not have a minimum visual acuity standard for referrals. We rely on your professional expertise to refer patients to us at the appropriate time in their experience of vision loss. In most cases, referrals are recommended as soon as a patient has lost enough vision to interfere with their confidence and ability to complete everyday tasks, regardless of whether a course of treatment has been completed. It is also at your discretion to refer a patient to us earlier in the vision loss process if you believe it will be helpful.

Q: What can my patient expect from their rehabilitation plan?
A: Our certified specialists will work closely with your patient to identify their goals and objectives, and to develop a comprehensive and personalized rehabilitation plan that will help them increase their confidence and independence.

Q: What credentials do your specialists hold?
A: The majority of our specialists are fully certified by the Academy for Certification of Vision Rehabilitation & Education Professionals (ACVREP), and those who have not yet received certification are in the process of completing the requirements to be certified. We are committed to providing the highest quality of care for every person we serve

Referring a patient

Q: What is your referral process?
A: Once you and your patient decide that it's time for vision loss rehabilitation therapy, you can refer them using our online referral form. Using the online referral form will give us all the information we need to work with your patient and develop a personalized rehabilitation plan for them.

Q: Can I make an offline referral?
A: We strongly recommend using our online form​ to refer your patient to us. The form allows us to quickly get all the information we need to work with your patient to develop a personalized rehabilitation plan for them.

If you are unable to use our online form, you can print a referral form and fax the completed form to 506-458-9219

Q: Can my patient self-refer?
A: Your patient is welcome to reach out to Vision Loss Rehabilitation New Brunswick directly to learn more about our services and ask any questions they may have. However, we require a completed referral form from you in order to begin providing services to your patient. The information in this form helps us understand your patient's case history, level and type of vision loss and other details that will be central to the development of their personalized rehabilitation plan.

Q: What information will I receive about my patient's ongoing care?
A: After your patient is referred to us, we will update you within one month after they begin their personalized rehabilitation plan to let you know what services your patient is receiving.​

Q: After my referral, how quickly will you contact my patient?
A: We will contact your patient by telephone within five business days after receiving your referral to discuss their goals and objectives, and work with them to develop a customized rehabilitation plan. If, after reviewing your referral, your patient is considered an urgent case, we will contact them within one business day.​

​More about our services

Q: Where in New Brunswick are your services available?
A: Vision Loss Rehabilitation New Brunswick is the leading provider of vision loss rehabilitation therapy in New Brunswick. Our specialists deliver services where New Brunswickers need them most: in their homes and communities, their workplace, over the phone, online and at our Vision Loss Rehabilitation New Brunswick centres in Saint John, Fredericton, Moncton and Bathurst​.

​More about Vision Loss Rehabilitation New Brunswick

Q: What is Vision Loss Rehabilitation New Brunswick?
A: Vision Loss Rehabilitation New Brunswick is New Brunswick's leading provider of vision loss rehabilitation services. We serve people with all types of vision loss – from low vision to total blindness – on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation New Brunswick and our certified specialists are here to provide the help and support your patients need, no matter their level of vision loss, to regain their independence, safety, mobility and emotional well-being​.

Q: Is Vision Loss Rehabilitation New Brunswick affiliated with CNIB?
A: Yes. Vision Loss Rehabilitation New Brunswick is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

Q: How is Vision Loss Rehabilitation New Brunswick funded?
A: The services are offered by Vision Loss ​Rehabilitation New Brunswick.

Q: How can I provide feedback or make a comment or complaint?​
A: Vision Loss Rehabilitation New Brunswick welcomes your feedback. You can submit your comments or concerns by using our feedback form​. We will review your comments and get back to you within five business days.​

Eligibility and types of services

Q: What specific services do you offer?

A: Vision Loss Rehabilitation Newfoundland and Labrador offers a wide variety of services for people with all types of vision loss. Our services are designed to help people regain their independence, safety, mobility,  and emotional well-being following a loss of sight. Visit our services page to find out more about the specific services Vision Loss Rehabilitation Newfoundland and Labrador offers.

Q: What are the eligibility criteria for patients?

A: Vision Loss Rehabilitation Newfoundland and Labrador does not have a minimum visual acuity standard for referrals. We rely on your professional expertise to refer patients to us at the appropriate time in their experience of vision loss. In most cases, referrals are recommended as soon as a patient has lost enough vision to interfere with their confidence and ability to complete everyday tasks, regardless of whether a course of treatment has been completed. It is also at your discretion to refer a patient to us earlier in the vision loss process if you believe it will be helpful.

Q: What can my patient expect from their rehabilitation plan?

A: Our certified specialists will work closely with your patient to identify their goals and objectives, and to develop a comprehensive and personalized rehabilitation plan that will help them increase their confidence and independence.​​

Q: What credentials do your specialists hold?

A: The majority of our specialists are fully certified by the Academy for Certification of Vision Rehabilitation & Education Professionals (ACVREP), and those who have not yet received certification are in the process of completing the requirements to be certified. We are committed to providing the highest quality of care for every person we serve

​Referring a patient

Q: What is your referral process?

A: Once you and your patient decide that it's time for vision loss rehabilitation therapy, you can refer them using our online referral form. Using the online referral form will give us all the information we need to work with your patient and develop a personalized rehabilitation plan for them.

Q: Can I make an offline referral?

A: We strongly recommend using our online form to refer your patient to us. The form allows us to quickly get all the information we need to work with your patient to develop a personalized rehabilitation plan for them.

If you are unable to use our online form, you can print a referral form and fax the completed form to 709-754-2018.

Q: Can my patient self-refer?

A: Your patient is welcome to reach out to Vision Loss Rehabilitation Newfoundland and Labrador directly to learn more about our services and ask any questions they may have. However, we require a completed referral form from you in order to begin providing services to your patient. The information in this form helps us understand your patient's case history, level and type of vision loss and other details that will be central to the development of their personalized rehabilitation plan. 

Q: After my referral, how quickly will you contact my patient?

A: We will contact your patient by telephone within five business days after receiving your referral to discuss their goals and objectives, and work with them to develop a customized rehabilitation plan. If, after reviewing your referral, your patient is considered an urgent case, we will contact them within one business day.

More about our services

Q: Where in Newfoundland and Labrador are your services available?

A: Vision Loss Rehabilitation Newfoundland and Labrador is the leading provider of vision loss rehabilitation therapy in Newfoundland and Labrador. Our specialists deliver services where Newfoundlanders and Labradorians need them most: in their homes and communities, their workplace, over the phone, online and at our Vision Loss Rehabilitation Newfoundland and Labrador centres  located in St. John's, Grand Falls-Windsor, Corner Brook and Happy Valley-Goose Bay.

Q: What information will I receive about my patient's ongoing care?

A: After your patient is referred to us, we will update you within one month after they begin their personalized rehabilitation plan to let you know what services your patient is receiving.​

More about Vision Loss Rehabilitation Newfoundland and Labrador

Q: What is Vision Loss Rehabilitation Newfoundland and Labrador?​

A: Vision Loss Rehabilitation Newfoundland and Labrador is Newfoundland and Labrador's leading provider of vision loss rehabilitation services. We serve people with all types of vision loss – from low vision to total blindness – on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation Newfoundland and Labrador and our certified specialists are here to provide the help and support your patients need, no matter their level of vision loss, to regain their independence, safety, mobility and emotional well-being.

Q: Is Vision Loss Rehabilitation Newfoundland and Labrador affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation Newfoundland and Labrador is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

Q: How is Vision Loss Rehabilitation Newfoundland and Labrador funded?

A: The services offered by Vision Loss Rehabilitation Newfoundland and Labrador are funded by the Government of Newfoundland and Labrador.​

Q: How can I provide feedback or make a comment or complaint?

A: Vision Loss Rehabilitation Newfoundland and Labrador welcomes your feedback. You can submit your comments or concerns by using our feedback form. We will review your comments and get back to you within five days.

​Eligibility and types of services

Q: What specific services do you offer?

A: Vision Loss Rehabilitation Northwest Territories offers a wide variety of services for people of all ages and all types of vision loss. Our services are designed to help people regain their independence, safety and mobility following a loss of sight. Visit our services page to find out more about the specific services Vision Loss Rehabilitation Northwest Territories offers.​​

Q: What are the eligibility criteria for patients?

A: Vision Loss Rehabilitation Northwest Territories does not have a minimum visual acuity standard for referrals. We rely on your professional expertise to refer patients to us at an appropriate time at the appropriate time in their experience of vision loss. In most cases, referrals are recommended as soon as a patient has lost enough vision to interfere with their confidence and ability to complete everyday tasks, regardless of whether a course of treatment has been completed. It is also at your discretion to refer a patient to us earlier in the vision loss process if you believe it will be helpful. 

Q: What can my patient expect from their rehabilitation plan?

A: Our certified specialists will work closely with your patient to identify their goals and objectives, and to develop a comprehensive and personalized rehabilitation plan that will help them increase their confidence and independence.

Q: What credentials do your specialists hold?

A: The majority of our specialists are fully certified by the Academy for Certification of Vision Rehabilitation & Education Professionals, and those who have not yet received certification are in the process of completing the requirements to be certified. We are committed to providing the highest quality of care for every person we serve.

Q: Can you ​help​ my patient with their psychosocial needs as they adjust to vision loss?

A: It can be a difficult time when someone experiences a loss of sight. Vision Loss Rehabilitation Northwest Territories and our certified specialists are here to provide the help and support your patients need. We can help connect them with other community supports, like CNIB, who can provide the emotional support they need as they adjust to vision loss.​

​Referring a patient

Q: What is your referral process?

A: Once you and your patient decide that it's time for vision loss rehabilitation therapy, you can refer them using our online referral form. Using the online referral form will give us all the information we need to work with your patient and develop a personalized rehabilitation plan for them.

Q: Can I make an offline referral?

A: We strongly recommend using our online form to refer your patient to us. The form allows us to quickly get all the information we need to work with your patient to develop a personalized rehabilitation plan for them.​ If you are unable to use our online form, you can print a referral form and fax the completed form to 403-265-5029.

Q: Can my patient self-refer?

A: Your patient is welcome to reach out to Vision Loss Rehabilitation Northwest Territories directly to learn more about our services and ask any questions they may have. However, we require a completed referral form from you in order to begin providing services to your patient. The information in this form helps us understand your patient's case history, level and type of vision loss and other details that will be central to the development of their personalized rehabilitation plan.

Q: After my referral, how quickly will you contact my patient?

A: We will contact your patient by telephone within 10 business days after receiving your referral to discuss their goals and objectives, and work with them to develop a customized rehabilitation plan. If, after reviewing your referral, your patient is considered an urgent case, we will contact them within one business day.​

Q: What information will I receive about my patient's ongoing care?

A: After your patient is referred to us, we will update you within one month after they begin their personalized rehabilitation plan to let you know what services your patient is receiving.​

​More about our services

Q: Where in Northwest Territories are your services available?

A: Vision Loss Rehabilitation Northwest Territories is the leading provider of vision loss rehabilitation therapy in Northwest Territories  We serve communities across the province and have certified specialists who travel to provide services in remote and rural locations. These services may be delivered over a series of appointments in your patient's home or community, their workplace, or at our Yellowknife office.

More about Vision Loss Rehabilitation Northwest Territories 

Q: What is Visio​n Loss Rehabilitation Northwest Territories?

A: Vision Loss Rehabilitation Northwest Territories is Northwest Territories' leading provider of vision loss rehabilitation services. We serve people of all ages and types of vision loss – from low vision to total blindness – on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation Northwest Territories and our certified specialists are here to provide the help and support ​your patients need, no matter their level of vision loss, to regain their independence, safety and mobility.

Q: Is Vision Loss Rehabilitation Northwest Territories affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation Northwest Territories is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

Q: How is Vision Loss Rehabilitation Northwest Territories funded?

A: The services offered by Vision Loss Rehabilitation Northwest Territories are funded by donations and primarily funded by the Government of the Northwest Territories.

Q: How can I provide feedback or make a comment or complaint?

A: Vision Loss Rehabilitation Northwest Territories welcomes your feedback. You can submit your comments or concerns by using our feedback form. We will review your comments and get back to you within ten business days.

Eligibility and ty​pes of services

Q: What specific services do you​ o​ffer?

A: Vision Loss Rehabilitation Nova Scotia offers a wide variety of services for people with all types of vision loss. Our services are designed to help people regain their independence, safety, mobility and emotional well-being following a loss of sight. Visit our services page to find out more about the specific services Vision Loss Rehabilitation Nova Scotia offers.

​Q: What are the eligibility criteria for patients?

A: Vision Loss Rehabilitation Nova Scotia does not have a minimum visual acuity standard for referrals. We rely on your professional expertise to refer patients to us at the appropriate time in their experience of vision loss. In most cases, referrals are recommended as soon as a patient has lost enough vision to interfere with their confidence and ability to complete everyday tasks, regardless of whether a course of treatment has been completed. It is also at your discretion to refer a patient to us earlier in the vision loss process if you believe it will be helpful. ​​​

Q: What can my patient expect from their rehabilitation plan?

A: Our certified specialists will work closely with your patient to identify their goals and objectives, and to develop a comprehensive and personalized rehabilitation plan that will help them increase their confidence and independence.

​Q: What credentials do your specialists hold?

A: The majority of our specialists are fully certified by the Academy for Certification of Vision Rehabilitation & Education Professionals (ACVREP), and those who have not yet received certification are in the process of completing the requirements to be certified. We are committed to providing the highest quality of care for every person we serve.

​Referring a patient​

​Q: What is your referral ​process?

A: Once you and your patient decide that it's time for vision loss rehabilitation therapy, you can refer them using our online referral form. Using the online referral form will give us all the information we need to work with your patient and develop a personalized rehabilitation plan for them.

​Q: Can I make an offline referral?

A: We strongly recommend using our online form to refer your patient to us. The form allows us to quickly get all the information we need to work with your patient to develop a personalized rehabilitation plan for them.

If you are unable to use our online form, you can print a referral form and fax the completed form to 902-454-6570.

Q: Can my patient self-refer?

A: Your patient is welcome to reach out to Vision Loss Rehabilitation Nova Scotia directly to learn more about our services and ask any questions they may have. However, we require a completed referral form from you in order to begin providing services to your patient. The information in this form helps us understand your patient's case history, level and type of vision loss and other details that will be central to the development of their personalized rehabilitation plan. ​

​Q: What information will I receive about my patient's ongoing care?

A: After your patient is referred to us, we will update you within one month after they begin their personalized rehabilitation plan to let you know what services your patient is receiving.​

Q: After my referral, how quickly will you contact my patient?

A: We will contact your patient by telephone within five business days after receiving your referral to discuss their goals and objectives, and work with them to develop a customized rehabilitation plan. If, after reviewing your referral, your patient is considered an urgent case, we will contact them within one business day.​​

More about our servic​es

Q: Where in Nova Scotia are your services available?

A: Vision Loss Rehabilitation Nova Scotia is the leading provider of vision loss rehabilitation therapy in Nova Scotia. Our specialists deliver services where Nova Scotians need them most: in their homes and communities, their workplace, over the phone, online and at our centres in Halifax and Sydney.​

​More about Vision Loss Rehabilitation Nova Scotia

​Q: What is Vision Loss Rehabilitation Nova Scotia?

A: Vision Loss Rehabilitation Nova Scotia is Nova Scotia's leading provider of vision loss rehabilitation services. We serve people with all types of vision loss – from low vision to total blindness – on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation Nova Scotia and our certified specialists are here to provide the help and support your patients need, no matter their level of vision loss, to regain their independence, safety, mobility and emotional well-being.

​Q: Is Vision Loss Rehabilitation Nova Scotia affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation Nova Scotia is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

​Q: How is Vision Loss Rehabilitation Nova Scotia funded?​

A: The services offered by Vision Loss Rehabilitation Nova Scotia are funded by the Government of Nova Scotia.

​Q: How can I provide feedback or make a comment or complaint?

A: Vision Loss Rehabilitation Nova Scotia welcomes your feedback. You can submit your comments or concerns by using our feedback form. We will review your comments and get back to you within five business days.​​

Eligibility and types of services

Q: What specific services do you offer?

A: Vision Loss Rehabilitation Ontario offers a wide variety of services for people of all ages and all types of vision loss. Our services are designed to help people regain their independence, safety and mobility following a loss of sight. Visit our services page to find out more about the specific services Vision Loss Rehabilitation Ontario offers.​​

Q: What are the eligibility criteria for patients?

A: Vision Loss Rehabilitation Ontario does not have a minimum visual acuity standard for referrals. We rely on your professional expertise to refer patients to us at an appropriate time at the appropriate time in their experience of vision loss. In most cases, referrals are recommended as soon as a patient has lost enough vision to interfere with their confidence and ability to complete everyday tasks, regardless of whether a course of treatment has been completed. It is also at your discretion to refer a patient to us earlier in the vision loss process if you believe it will be helpful. 

Q: What can my patient expect from their rehabilitation plan?

A: Our certified specialists will work closely with your patient to identify their goals and objectives, and to develop a comprehensive and personalized rehabilitation plan that will help them increase their confidence and independence.

Q: What credentials do your specialists hold?

A: The majority of our specialists are fully certified by the Academy for Certification of Vision Rehabilitation & Education Professionals, and those who have not yet received certification are in the process of completing the requirements to be certified. We are committed to providing the highest quality of care for every person we serve.

Q: Can you ​help​ my patient with their psychosocial needs as they adjust to vision loss?

A: It can be a difficult time when someone experiences a loss of sight. Vision Loss Rehabilitation Ontario and our certified specialists are here to provide the help and support your patients need. We can help connect them with other community supports, like CNIB, who can provide the emotional support they need as they adjust to vision loss.​

​Referring a patient

Q: What is your referral process?

A: Once you and your patient decide that it's time for vision loss rehabilitation therapy, you can refer them using our online referral form. Using the online referral form will give us all the information we need to work with your patient and develop a personalized rehabilitation plan for them.

Q: Can I make an offline referral?

A: We strongly recommend using our online form to refer your patient to us. The form allows us to quickly get all the information we need to work with your patient to develop a personalized rehabilitation plan for them.​ If you are unable to use our online form, you can print a referral form and fax the completed form to 416-480-7700​,

Q: Can my patient self-refer?

A: Your patient is welcome to reach out to Vision Loss Rehabilitation Ontario directly to learn more about our services and ask any questions they may have. However, we require a completed referral form from you in order to begin providing services to your patient. The information in this form helps us understand your patient's case history, level and type of vision loss and other details that will be central to the development of their personalized rehabilitation plan.

Q: After my referral, how quickly will you contact my patient?

A: We will contact your patient by telephone within 10 business days after receiving your referral to discuss their goals and objectives, and work with them to develop a customized rehabilitation plan. If, after reviewing your referral, your patient is considered an urgent case, we will contact them within one business day.​

Q: What information will I receive about my patient's ongoing care?

A: After your patient is referred to us, we will update you within one month after they begin their personalized rehabilitation plan to let you know what services your patient is receiving.​

​More about our services

Q: Where in Ontario are your services available?

A: Vision Loss Rehabilitation Ontario is the leading provider of vision loss rehabilitation therapy in Ontario. We serve communities across the province and have certified specialists who travel to provide services in remote and rural locations. These services may be delivered over a series of appointments in your patient's home or community, their workplace, over the phone, online or at one of our 24 Vision Loss Rehabilitation Ontario ​centres. 

More about Vision Loss Rehabilitation Ontario

Q: What is Vision Loss Rehabilitation Ontario?

A: Vision Loss Rehabilitation Ontario is Ontario's leading provider of vision loss rehabilitation services. We serve people of all ages and types of vision loss – from low vision to total blindness – on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation Ontario and our certified specialists are here to provide the help and support ​your patients need, no matter their level of vision loss, to regain their independence, safety and mobility.

Q: Is Vision Loss Rehabilitation Ontario affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation Ontario is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

Q: How is Vision Loss Rehabilitation Ontario funded?

A: The services offered by Vision Loss Rehabilitation Ontario are funded by the Government of Ontario through Ontario's Local Health Integration Networks.

Q: How can I provide feedback or make a comment or complaint?

A: Vision Loss Rehabilitation Ontario welcomes your feedback. You can submit your comments or concerns by using using our feedback form. We will review your comments and get back to you within ten business days.

Eligibility and types of services​

Q: What specific services do you offer?

A: Vision Loss Rehabilitation Prince Edward Island offers a wide variety of services for people with all types of vision loss. Our services are designed to help people regain their independence, safety, mobility and emotional well-being following a loss of sight. Visit our services page to find out more about the specific services Vision Loss Rehabilitation Prince Edward Island offers.

Q: What are the eligibility criteria for patients?

A: Vision Loss Rehabilitation Prince Edward Island does not have a minimum visual acuity standard for referrals. We rely on your professional expertise to refer patients to us at the appropriate time in their experience of vision loss. In most cases, referrals are recommended as soon as a patient has lost enough vision to interfere with their confidence and ability to complete everyday tasks, regardless of whether a course of treatment has been completed. It is also at your discretion to refer a patient to us earlier in the vision loss process if you believe it will be helpful. 

Q: What can my patient expect from their rehabilitation plan?

A: Our certified specialists will work closely with your patient to identify their goals and objectives, and to develop a comprehensive and personalized rehabilitation plan that will help them increase their confidence and independence.

Q: What credentials do your specialists hold?

A: The​ majority of our specialists are fully certified by the Academy for Certification of Vision Rehabilitation & Education Professionals (ACVREP), and those who have not yet received certification are in the process of completing the requirements to be certified. We are committed to providing the highest quality of care for every person we serve.​

Referring a patient​

Q: What is your referral process?

A: Once you and your patient decide that it's time for vision loss rehabilitation therapy, you can refer them using our online referral form. Using the online referral form will give us all the information we need to work with your patient and develop a personalized rehabilitation plan for them.

Q: Can I make an offline referral?

A: We strongly recommend using our online form to refer your patient to us. The form allows us to quickly get all the information we need to work with your patient to develop a personalized rehabilitation plan for them.

If you are unable to use our online form, you can print a referral form and fax the completed form to 902-454-6570.

Q: Can my patient self-refer?

A: Your patient is welcome to reach out to Vision Loss Rehabilitation Prince Edward Island directly to learn more about our services and ask any questions they may have. However, we require a completed referral form from you in order to begin providing services to your patient. The information in this form helps us understand your patient's case history, level and type of vision loss and other details that will be central to the development of their personalized rehabilitation plan. 

Q: After my referral, how quickly will you contact my patient?

A: We will contact your patient by telephone within five business days after receiving your referral to discuss their goals and objectives, and work with them to develop a customized rehabilitation plan. If, after reviewing your referral, your patient is considered an urgent case, we will contact them within one business day.

M​ore about our services​​

Q: Where in Prince Edward Island are your services available?

A: Vision Loss Rehabilitation Prince Edward Island is the leading provider of vision loss rehabilitation therapy in Prince Edward Island. Our specialists deliver services where Prince Edward Islanders need them most: in their homes and communities, their workplace, over the phone, online and at our Vision Loss Rehabilitation Prince Edward Island centre in Charlottetown.

Q: What information will I receive about my patient's ongoing care?

A: After your patient is referred to us, we will update you within one month after they begin their personalized rehabilitation plan to let you know what services your patient is receiving.​

​More about Vision Loss Rehabilitation Prince Edward Island​

Q: What is Vision Loss Rehabilitation Prince Edward Island?

A: Vision Loss Rehabilitation Prince Edward Island is Prince Edward Island's leading provider of vision loss rehabilitation services. We serve people with all types of vision loss – from low vision to total blindness –​ on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation Prince Edward Island and our certified specialists are here to provide the help and support your patients need, no matter their level of vision loss, to regain their independence safety, mobility and emotional well-being.

Q: Is Vision Loss Rehabilitation Prince Edward Island affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation Prince Edward Island is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

Q: How is Vision Loss Rehabilitation Prince Edward Island funded?

A: The services offered by Vision Loss Rehabilitation Prince Edward Island are partially funded by the Government of Prince Edward Island.

Q: How can I provide feedback or make a comment or complaint?​

A: Vision Loss Rehabilitation Prince Edward Island welcomes your feedback. You can submit your comments or concerns by using using our feedback form. We will review your comments and get back to you within five business days.​

​​Eligibility and types of services

Q: What specific services do you offer?

A: Vision Loss Rehabilitation Quebec  offers a wide variety of services for people of all ages and all types of vision loss. Our services are designed to help people regain their independence, safety and mobility following a loss of sight. Visit our services page to find out more about the specific services Vision Loss Rehabilitation Quebec  offers.​​

Q: What are the eligibility criteria for patients?

A: Vision Loss Rehabilitation Quebec  does not have a minimum visual acuity standard for referrals. We rely on your professional expertise to refer patients to us at an appropriate time at the appropriate time in their experience of vision loss. In most cases, referrals are recommended as soon as a patient has lost enough vision to interfere with their confidence and ability to complete everyday tasks, regardless of whether a course of treatment has been completed. It is also at your discretion to refer a patient to us earlier in the vision loss process if you believe it will be helpful. 

Q: What can my patient expect from their rehabilitation plan?

A: Our certified specialists will work closely with your patient to identify their goals and objectives, and to develop a comprehensive and personalized rehabilitation plan that will help them increase their confidence and independence.

Q: What credentials do your specialists hold?

A: The majority of our specialists are fully certified by the Academy for Certification of Vision Rehabilitation & Education Professionals, and those who have not yet received certification are in the process of completing the requirements to be certified. We are committed to providing the highest quality of care for every person we serve.

Q: Can you ​help​ my patient with their psychosocial needs as they adjust to vision loss?

A: It can be a difficult time when someone experiences a loss of sight. Vision Loss Rehabilitation Quebec  and our certified specialists are here to provide the help and support your patients need. We can help connect them with other community supports, like CNIB, who can provide the emotional support they need as they adjust to vision loss.​

​Referring a patient

Q: What is your referral process?

A: Once you and your patient decide that it's time for vision loss rehabilitation therapy, you can refer them using our online referral form. Using the online referral form will give us all the information we need to work with your patient and develop a personalized rehabilitation plan for them.

Q: Can I make an offline referral?

A: We strongly recommend using our online form to refer your patient to us. The form allows us to quickly get all the information we need to work with your patient to develop a personalized rehabilitation plan for them.​ If you are unable to use our online form, you can print a referral form and fax the completed form to 604-431-2099.

Q: Can my patient self-refer?

A: Your patient is welcome to reach out to Vision Loss Rehabilitation Quebec  directly to learn more about our services and ask any questions they may have. However, we require a completed referral form from you in order to begin providing services to your patient. The information in this form helps us understand your patient's case history, level and type of vision loss and other details that will be central to the development of their personalized rehabilitation plan.

Q: After my referral, how quickly will you contact my patient?

A: We will contact your patient by telephone within 10 business days after receiving your referral to discuss their goals and objectives, and work with them to develop a customized rehabilitation plan. If, after reviewing your referral, your patient is considered an urgent case, we will contact them within one business day.​

Q: What information will I receive about my patient's ongoing care?

A: After your patient is referred to us, we will update you within one month after they begin their personalized rehabilitation plan to let you know what services your patient is receiving.​

​More about our services

Q: Where in Quebec  are your services available?

A: Vision Loss Rehabilitation Quebec  is the leading provider of vision loss rehabilitation therapy in Quebec . We serve communities across the territory through certified specialists who travel to provide services in a range of locations. Services may be delivered over a series of appointments in your home or community, your workplace, or at another location near where your patient lives. 

More about Vision Loss Rehabilitation Quebec

Q: What is Vision Loss Rehabilitation Quebec ?

A: Vision Loss Rehabilitation Quebec  is Quebec 's leading provider of vision loss rehabilitation services. We serve people of all ages and types of vision loss – from low vision to total blindness – on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation Quebec  and our certified specialists are here to provide the help and support ​your patients need, no matter their level of vision loss, to regain their independence, safety and mobility.

Q: Is Vision Loss Rehabilitation Quebec  affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation Quebec  is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

Q: How is Vision Loss Rehabilitation Quebec  funded?

A: The services offered by Vision Loss Rehabilitation Quebec  are funded by dona​tions and the Government of Quebec .

Q: How can I provide feedback or make a comment or complaint?

A: Vision Loss Rehabilitation Quebec  welcomes your feedback. You can submit your comments or concerns by using using our feedback form. We will review your comments and get back to you within 10 business days.

 

​​​​​​Eligibility and types of services

Q: What specific services do you offer?A: Vision Loss Rehabilitation Saskatchewan offers a wide variety of services for people of all ages and all types of vision loss. Our services are designed to help people regain their independence, safety and mobility following a loss of sight. Visit our services page to find out more about the specific services Vision Loss Rehabilitation Saskatchewan offers.

Q: What are the eligibility criteria for patients?

A: Vision Loss Rehabilitation Saskatchewan​ does not have a minimum visual acuity standard for referrals. We rely on your professional expertise to refer patients to us at an appropriate time in the course of their treatment, the appropriate time in their experience of vision loss. In most cases, referrals are recommended as soon as a patient has lost enough vision to interfere with their confidence and ability to complete everyday tasks, regardless of whether a course of treatment has been completed. It​ is also at your discretion to refer a patient to us earlier in the vision loss process if you believe it will be helpful. 

Q: What can my patient expect from their rehabilitation plan?

A: Our certified specialists will work closely with your patient to identify their goals and objectives, and to develop a comprehensive and personalized rehabilitation plan that will help them increase their confidence and independence.​

Q: What credentials do your specialists hold?

A: The majority of our specialists are fully certified by the Academy for Certification of Vision Rehabilitation & Education Professionals, and those who have not yet received certification are in the process of completing the requirements to be certified. We are committed to providing the highest quality of care for every person we serve.

Q: Can you help my patient with their psychosocial needs as they adjust to vision loss?

A: It can be a difficult time when someone experiences a loss of sight. Vision Loss Rehabilitation Saskatchewan​ and our certified specialists are here to provide the help and support your patients need. We can help connect them with other community supports, like CNIB, who can provide the emotional support they need as they adjust to vision loss.

​Referring a patient​

Q: What is your referral process?

A: Once you and your patient decide that it's time for vision loss rehabilitation therapy, you can refer them using our online referral form. Using the online referral form will give us all the information we need to work with your patient and develop a personalized rehabilitation plan for them.

Q: Can I make an offline referral?

A: We strongly recommend using our online form​ to refer your patient to us. The form allows us to quickly get all the information we need to work with your patient to develop a personalized rehabilitation plan for them. If you are unable to use our online form, you can print a referral form and fax the completed form to 306-565-3300 (Regina) or 306-955-6224 (Saskatoon).

Q: Can my patient self-refer?

A: Your patient is welcome to reach out to Vision Loss Rehabilitation Saskatchewan directly to learn more about our services and ask any questions they may have. However, we require a completed referral form from you in order to begin providing services to your patient. The information in this form helps us understand your patient's case history, level and type of vision loss and other details that will be central to the development of their personalized rehabilitation plan.

Q: After my referral, how quickly will you contact my patient?

A: We will contact your patient by telephone within 10 business days after receiving your referral to discuss their goals and objectives, and work with them to develop a customized rehabilitation plan. If, after reviewing your referral, your patient is considered an urgent case, we will contact them within one business day.​

Q: What information will I receive about my patient's ongoing care?

A: After your patient is referred to us, we will update you within one month after they begin their personalized rehabilitation plan to let you know what services your patient is receiving.

​More about our services​

Q: Where in Saskatchewan are your services available?

A: Vision Loss Rehabilitation Saskatchewan is the leading provider of vision loss rehabilitation therapy in Saskatchewan. We serve communities across the province with certified specialists who travel to provide services in remote and rural locations. Services may be delivered over a series of appointments in your patient's home or community, their workplace, over the phone, online or at one of our Vision Loss Rehabilitation Saskatchewan ​centres located in Saskatoon and Regina.

​More about Vision Loss Rehabilitation Saskatchewan

Q: What is Vision Loss Rehabilitation Saskatchewan​?

A: Vision Loss Rehabilitation Saskatchewan​ is Saskatchewan​'s leading provider of vision loss rehabilitation services. We serve people of all ages and types of vision loss – from low vision to total blindness – on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation Saskatchewan and our certified specialists are here to provide the help and support your patients need, no matter their level of vision loss, to regain their independence, safety and mobility​.

Q: Is Vision Loss Rehabilitation Saskatchewan affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation Saskatchewan is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

Q: How is Vision Loss Rehabilitation Saskatchewan​ funded?

A: The services offered by Vision Loss Rehabilitation Saskatchewan are funded by donors and partially by the Government of Saskatchewan.

Q: How can I provide feedback or make a comment or complaint?

A: Vision Loss Rehabilitation Saskatchewan​ welcomes your feedback. You can submit your comments or concerns by using our feedback form. We will review your comments and get back to you within 10 business  days.​​​

​​Eligibility and types of services

Q: What specific services do you offer?

A: Vision Loss Rehabilitation Yukon offers a wide variety of services for people of all ages and all types of vision loss. Our services are designed to help people regain their independence, safety and mobility following a loss of sight. Visit our services page to find out more about the specific services Vision Loss Rehabilitation Yukon offers.​​

Q: What are the eligibility criteria for patients?

A: Vision Loss Rehabilitation Yukon does not have a minimum visual acuity standard for referrals. We rely on your professional expertise to refer patients to us at an appropriate time at the appropriate time in their experience of vision loss. In most cases, referrals are recommended as soon as a patient has lost enough vision to interfere with their confidence and ability to complete everyday tasks, regardless of whether a course of treatment has been completed. It is also at your discretion to refer a patient to us earlier in the vision loss process if you believe it will be helpful. 

Q: What can my patient expect from their rehabilitation plan?

A: Our certified specialists will work closely with your patient to identify their goals and objectives, and to develop a comprehensive and personalized rehabilitation plan that will help them increase their confidence and independence.

Q: What credentials do your specialists hold?

A: The majority of our specialists are fully certified by the Academy for Certification of Vision Rehabilitation & Education Professionals, and those who have not yet received certification are in the process of completing the requirements to be certified. We are committed to providing the highest quality of care for every person we serve.

Q: Can you ​help​ my patient with their psychosocial needs as they adjust to vision loss?

A: It can be a difficult time when someone experiences a loss of sight. Vision Loss Rehabilitation Yukon and our certified specialists are here to provide the help and support your patients need. We can help connect them with other community supports, like CNIB, who can provide the emotional support they need as they adjust to vision loss.​

​Referring a patient

Q: What is your referral process?

A: Once you and your patient decide that it's time for vision loss rehabilitation therapy, you can refer them using our online referral form. Using the online referral form will give us all the information we need to work with your patient and develop a personalized rehabilitation plan for them.

Q: Can I make an offline referral?

A: We strongly recommend using our online form to refer your patient to us. The form allows us to quickly get all the information we need to work with your patient to develop a personalized rehabilitation plan for them.​ If you are unable to use our online form, you can print a referral form and fax the completed form to 604-431-2099.

Q: Can my patient self-refer?

A: Your patient is welcome to reach out to Vision Loss Rehabilitation Yukon directly to learn more about our services and ask any questions they may have. However, we require a completed referral form from you in order to begin providing services to your patient. The information in this form helps us understand your patient's case history, level and type of vision loss and other details that will be central to the development of their personalized rehabilitation plan.

Q: After my referral, how quickly will you contact my patient?

A: We will contact your patient by telephone within 10 business days after receiving your referral to discuss their goals and objectives, and work with them to develop a customized rehabilitation plan. If, after reviewing your referral, your patient is considered an urgent case, we will contact them within one business day.​

Q: What information will I receive about my patient's ongoing care?

A: After your patient is referred to us, we will update you within one month after they begin their personalized rehabilitation plan to let you know what services your patient is receiving.​

​More about our services

Q: Where in Yukon are your services available?

A: Vision Loss Rehabilitation Yukon is the leading provider of vision loss rehabilitation therapy in Yukon. We serve communities across the territory through certified specialists who travel to provide services in a range of locations. Services may be delivered over a series of appointments in your home or community, your workplace, or at another location near where your patient lives. 

More about Vision Loss Rehabilitation Yukon

Q: What is Vision Loss Rehabilitation Yukon?

A: Vision Loss Rehabilitation Yukon is Yukon's leading provider of vision loss rehabilitation services. We serve people of all ages and types of vision loss – from low vision to total blindness – on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation Yukon and our certified specialists are here to provide the help and support ​your patients need, no matter their level of vision loss, to regain their independence, safety and mobility.

Q: Is Vision Loss Rehabilitation Yukon affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation Yukon is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

Q: How is Vision Loss Rehabilitation Yukon funded?

A: The services offered by Vision Loss Rehabilitation Yukon are funded by dona​tions and the Government of Yukon.

Q: How can I provide feedback or make a comment or complaint?

A: Vision Loss Rehabilitation Yukon welcomes your feedback. You can submit your comments or concerns by using using our feedback form. We will review your comments and get back to you within 10 business days.